Privacy Policy

Last Updated: June 3, 2025

Welcome to BestBins(“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@bestbins.ca.

This Privacy Policy applies to all information collected through our website and any related services, sales, marketing, or events.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you contact us, or otherwise when you use our website.

Personal Data Provided by You: This may include names, phone numbers, email addresses, mailing addresses, billing addresses, and other similar contact information.

Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and facilitate delivery of services: We use your details to process requests, fulfill quotes, and manage service bookings.
• To respond to user inquiries/offer support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
• To send administrative information: We may use your personal information to send you product, service, and new feature information, or updates about changes to our terms, conditions, and policies.
• For marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

3. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data in the following scenarios:

• With Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or data storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information. These may include the right to:

• Request access to and obtain a copy of your personal information.
• Request rectification (correction) or erasure (deletion) of your personal information.
• Restrict or object to the processing of your personal information.
• Data portability (if applicable).

To make such a request, please use the contact details provided at the bottom of this document. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at: info@bestbins.ca